Create a Flow

Step 1: Create a Chatbot Flow

Path: Click on the created Chatbot, then click on "Create a flow"

  1. Add a trigger (keyword trigger setup): As soon as the user's message triggers this keyword, the subsequent automatic Chatbot reply will be initiated.

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  1. Set keywords and trigger rules: This includes "Exact matching of keywords to trigger Chatbot" (Exact matching) and "Trigger Chatbot if any part of the keyword is included" (Containing) rules.

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  • Ask a question: After the user triggers this Chatbot, you can set the questions you want to ask the user in this section, along with setting reply buttons.

  • Send message: When the user clicks the button, the Chatbot will automatically reply with the preset answer.

Final Effect:

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