📫 Inbox

View and search all conversation logs and details to improve quality inspection efficiency What are conversation logs When the team leader needs to...

Use conversation tags to label each conversation, which facilitates quick classification of conversations and improves conversation management...

Using the Inbox mobile client Download the Mobile Client Click to Download Currently only supports Android phones Inbox Mobile Features Like the Web...

Learn how to master team performance through Inbox statistics reports Data Analysis Entry The entry is located at the bottom left of Inbox > Analytics...

Quickly respond to customers using canned responses to maximize service efficiency What are Canned Responses After serving customers for a few days,...

Methods to initiate a chat with a customer in Inbox Learn how to start a chat with a customer using 3 methods. If the contact has sent you a message,...

Customer Service Operation Guide Accepting Invitations Find the corresponding activation email and click the "Activate your account" button to accept...

Supervisor Operation Guide Adding Team Members Step 1: Invite Team Members To invite team members, click on the "Account profile" in the bottom left...

Helps you quickly familiarize yourself with the Inbox interface and the functions of each area. Inbox Interface Quickly understand the Inbox operation...

Inbox Product Overview and Features Overview Overview Expediusly Inbox is a real-time chat tool based on WhatsApp, allowing customer service and sales...